Terms of service

Equesta Horsewear GmbH

Ichelhäuser Straße 1

35630 Ehringshausen

Commercial register: Friedberg

Registration number: HRB 10075

VAT-ID: DE357590138

Email: info@equestahorsewear.com

Phone: (+49) 151 50413305

(We currently do not offer phone customer support. Please contact us via email or social media.)

General conditions

1. Equesta Horsewear GmbH. markets goods from the Equesta Horsewear brand from the company headquarters to consumers under the internet address www.equestahorsewear.com (hereinafter referred to as “Website”).

2. The General Terms and Conditions set forth below, in the version valid at the time of ordering, shall apply exclusively to all orders you place with Equesta Horsewear GmbH. and to our deliveries and services. We do not accept any deviation terms and conditions of the customer. Any other terms and conditions possibly agreed with the customer shall herewith become invalid.

Conclusion/formation of contract, terms and conditions of use of the Website

The offers are made to customers having an invoice and delivery address in any country of the world. Orders and other declarations of intention of any kind shall be legally binding only if they are made in German or English. With the recognition of these terms and conditions, that customer confirms that he/ she is 18 years old or if the customer has not completed 18th birthday that he/ she has the consent of his/ her legal representative. Presentation of the goods on the Website www.equestahorsewear.com is not an offer by Equesta Horsewear GmbH. to conclude a purchase agreement, but a request to our customers to make an offer to us.

By sending the order form provided at our website to us, you will make a binding offer to conclude a purchase agreement with us. You will submit an offer to us if you enter all necessary details during the ordering process and send the order form to us by pressing the “Order with liability to pay” button. Prior to acknowledging the button, you will be shown an overview of the data you have entered and be given an opportunity to correct any incorrect input. We shall be entitled to accept your offer within two weeks – outside the EU within three weeks.

Upon receipt of your order by us, we shall send you an acknowledgement of receipt by e-mail in which the details of your order are stated. This acknowledgement of receipt is not a declaration of acceptance of your offer of contract, but provided for your information only. The purchase agreement between you and Equesta Horsewear GmbH will be concluded only if and to the extent to which we accept the offer by sending the goods ordered or by giving our express written declaration of acceptance, which may also be sent by e-mail.

If you have ordered several products at the same time, the individual products may be delivered at different times. Section 266 BGB [German Civil Code] shall not be affected. In such cases, shipping charges shall be charged just once. The goods offered by Equesta Horsewear GmbH are shown on the Website in the form of digital photographs of the real goods. Slight deviations between that representation and reality shall not be a defect of the goods

Prices and shipping costs

The prices shall apply as stated on the website www.equestahorsewear.com at the time your offer is received. All prices stated are including the applicable statutory value-added tax valid at the time, excluding the cost of packaging and shipping. All amounts are stated in EUR. For the amount of the packaging, shipping and insurance costs, please see at “Shipping costs and delivery“ in our online shop

Terms of payment

Consumers can pay for the articles in the Equesta Horsewear online shop by PayPal, credit/debit card, and multiple other secure payment methods. However, we reserve the right to exclude certain payment methods in an individual case. Payment cannot be made by sending cash or cheques. If payment is made by any online payment method (e.g. PayPal, instant bank transfer etc.), the customer expressly authorises us to collect the amounts due at the time of the order. 

Delivery terms, passing of the risk

Delivery shall be made ex warehouse to the delivery address provided by the customer. In addition to the purchase price, the Equesta Horsewear invoices the customer for shipping costs. The shipping costs can be found on the page delivery and shipping. In case of goods being delivered to countries outside of Germany, import duties may be incurred, and it is the responsibility of the customer to bear these import duties. The amount of import duties varies in different customs regions. The customer is responsible for the proper handling of all necessary customs and fees.

Reservation of title

The goods ordered shall remain the property of Equesta Horsewear GmbH until all objects of purchase delivered to the customer have been paid for in full. 

Rights in the case of defect, liability

The legal provisions apply.

Questions regarding orders or in case of complaints

Should you have any questions regarding your order or wish to make a complaint, please contact us via e-mail: info@equestahorsewear.com

Right of revocation

You have the right to revoke this contract within fourteen days without stating a reason.

The revocation deadline is fourteen days from the day on which you or any third party named by you that is not the carrier has taken possession of the last goods.

To exercise your right of revocation, you must notify us via email to info@equestahorsewear.com by means of an unambiguous declaration of your decision to revoke this contract.

To meet the revocation deadline, it will be sufficient to dispatch the notice regarding your exercise of the revocation before the end of the revocation period.

CONSEQUENCES OF REVOCATION

If you revoke this contract, we must refund to you all payments we have received from you, including delivery costs without delay and at the latest within fourteen days after the day on which we have received your notice to revoke this contract.

For the repayment, we shall use the same means of payment you have used for the original payment, unless expressly agreed otherwise with you.; On no account will any amount be charged to you for the repayment.

We may refuse repayment until we have received the returned goods.

You must send the goods back or hand them over to us without delay and at any rate within fourteen days after the day on which you have notified us of the revocation of this contract. To meet this deadline, it will be sufficient to dispatch the goods to us before the end of the 14-days period. You must pay the direct costs of the return of the goods.

You will have to pay compensation for lost value of the goods only if such loss of value is due to any handling of the goods by you which is not necessary to inspect the quality, characteristics and functions of the goods.    

Liability for external links

Despite careful content control we assume no liability for the content of external links. Their operators are solely responsible for the content of linked pages. Equesta Horsewear GmbH assumes no liability for the actuality, correctness or completeness of the information provided on external websites to which Equesta Horsewear GmbH directly or indirectly and on which Equesta Horsewear GmbH has no influence.

Image licensing

All rights for the images remain with Equesta Horsewear GmbH. A utilization without written permission is prohibited.

Legally void clauses; place of jurisdiction; governing law

Should any of the provisions of these Terms and Conditions be invalid, this shall not affect the validity of the contract as a whole. The laws of Germany shall apply. Place of jurisdiction is Gießen.